ct999 Terms and Conditions

1.1 Nature of the Agreement

These terms and conditions ("Terms") create a legally binding agreement between ct999 ("Platform", "we", "our") and any person who uses the ct999 website, mobile application, or related services ("User", "you", "your"). By accessing the platform or registering an account, you are considered to have fully agreed to these Terms.

ct999 reserves the right to modify or update these Terms at any time. Continuing to use the platform after any change means you have accepted the updated Terms.

1.2 Applicable Law and Jurisdiction

The relevant international gaming regulations and generally accepted legal principles of digital commerce apply to the interpretation and enforcement of these Terms. In the event of any dispute, both parties will first attempt to resolve the matter through discussion. No term that conflicts with applicable local law will be enforced for users in Bangladesh.

2.1 Age Limit and Legal Eligibility

• To open an account and use services at ct999, you must be at least 21 years old. This platform is for users aged 21 and above only.
• You must be a legally competent individual with the right to enter into a binding agreement on your own behalf.
• It is entirely your responsibility to comply with the applicable laws on online gaming in your own country or region.
• Residents of regions designated as restricted by the ct999 platform may not open an account.

2.2 Account Registration and Verification

When registering at ct999, you must provide accurate, complete, and up-to-date information. Opening an account with false information is a direct violation of these Terms and may result in the account being suspended or permanently closed.

• Each user may hold only one account. Creating multiple accounts is prohibited.
• It is your responsibility to keep your account password and login details confidential.
• Accounts may not be transferred or sold to a third party.
• Any unauthorized access to your account must be reported to ct999 immediately.

2.3 Identity Verification (KYC)

ct999 may at any time ask you to submit verified documents (national ID card, passport, or other government-issued documents) to confirm your identity. Withdrawals or other services may be temporarily suspended until verification is complete. This process is required to ensure security.

3.1 Accepted Payment Methods

ct999 currently accepts transactions through popular mobile financial services in Bangladesh. The accepted payment methods are as follows:

3.2 Deposit Conditions

• Funds may only be deposited into your account from your own mobile banking number. Deposits from third-party numbers are prohibited.
• Before making a deposit, the registered details on your ct999 account and the payment method details must belong to the same person.
• If a technical issue arises during a deposit, please contact the ct999 support team.
• If any additional processing charges apply to deposits or withdrawals, these will be communicated separately.

3.3 Withdrawal Conditions

Before processing a withdrawal request, ct999 will confirm that the user's account has been fully verified and that any applicable wagering requirements have been met. Withdrawals are generally completed within 10 to 45 minutes.

• Withdrawals may only be made to the same payment method used for the deposit.
• If there is an active bonus on your account, the associated wagering requirement must be met before a withdrawal can be made.
• ct999 may temporarily suspend a withdrawal and conduct an investigation in the case of unusual transactions.
• If fraud or illegal activity is suspected, ct999 reserves the right to suspend or cancel the withdrawal and seize the associated funds.

4.1 Welcome Bonus

ct999 offers a welcome bonus for new users. A 100% bonus on the first deposit applies, up to a maximum of ৳8,000.

• Each user is eligible for this bonus once only.
• The bonus applies to the first deposit on new accounts only.
• Bonus funds cannot be withdrawn directly; they become withdrawable only after the wagering requirement has been met.
• ct999 reserves the right to change or discontinue bonus offers at any time.

4.2 Wagering Requirements

The wagering requirement for the ct999 welcome bonus is 15 times (15x), applied to the bonus amount only — not the deposit amount.

• The game categories that count toward meeting the wagering requirement will be listed on the ct999 platform.
• Some games may not count toward the wagering requirement — check the eligible game list for each bonus.
• If wagering is not completed within the set time limit, the bonus may be cancelled.
• Any attempt to earn bonuses through multiple accounts or by fraudulent means will result in the bonus and associated winnings being voided.

4.3 VIP and Loyalty Program

The ct999 VIP program has four tiers, each offering a weekly cashback benefit:

• Bronze: Up to 0.4% weekly cashback.
• Silver: Up to 0.8% weekly cashback.
• Gold: Up to 1.1% weekly cashback.
• Platinum: Up to 1.5% weekly cashback.

Advancement through VIP tiers depends on regular activity and usage on the platform. ct999 reserves the right to change the criteria for VIP tier progression.

5.1 General Gaming Conditions

The following general conditions apply to playing slots, live casino, cricket betting, and other games at ct999:

• Each game has its own rules and payout structure, which are displayed within the game itself.
• In the event of a technical fault, ct999 reserves the right to void the relevant round and refund the bet amount.
• Once a betting round has been completed, the result cannot be changed.
• If any winnings are obtained by exploiting a software error or technical fault, ct999 reserves the right to void those winnings.
• Game outcomes are determined by certified random number generator (RNG) technology, which ensures fairness.

5.2 Sports Betting Conditions

The following special conditions apply to betting on cricket (BPL, IPL, T20 World Cup) and other sports:

• Bets placed after an event has started generally cannot be changed or cancelled.
• If an event is cancelled or postponed, bets will be settled in accordance with ct999's applicable rules.
• ct999 accepts no liability for changes in odds.
• Involvement in match fixing or any form of fraudulent activity will result in permanent account closure.

5.3 Prohibited Activities

The following activities are strictly prohibited on ct999, and violations may result in account closure as well as legal action:

• Playing games or placing bets using bots, automated software, or any other such technology.
• Attempting to hack, crack, or bypass the platform's security.
• Conducting transactions with funds obtained from illegal sources (money laundering).
• Abusing bonuses or promotional offers by using multiple accounts.
• Attempting to gain unauthorized access to another user's account.
• Deliberately exploiting vulnerabilities or bugs in any game.

6.1 Data Collection & Use

ct999 collects and processes users' personal information to provide services, verify identity, prevent fraud, and meet legal obligations. We do not sell your information to third parties. For more details, please read our Privacy Policy.

6.2 Data Protection Measures

ct999 follows industry-leading standards to protect user data:

• All data is secured through SSL encryption.
• Payment information is transmitted over secure, encrypted channels.
• Account passwords are stored in hashed form.
• System security is ensured through regular security audits.

7.1 Responsible Gaming Commitment

ct999 is firmly committed to responsible gaming and helps users maintain healthy gaming habits. Gaming should be a recreational activity and should never be considered a source of income.

• Users can set deposit limits, betting limits, and session limits for themselves.
• A "cooling-off" option is available for taking a temporary break.
• Through the self-exclusion option, you can completely restrict yourself from the platform.
• ct999's support team is always ready to provide guidance on responsible gaming.

For more details, visit our Responsible Gaming page.

7.2 Minor Protection

ct999 places the highest importance on protecting minors. This platform is for users aged 21 and above only. If you use a shared family computer or device, it is your responsibility to prevent minors from accessing your account. Keep your login credentials secure from children or underage members of your household.

8.1 Account Closure by ct999

ct999 reserves the right to temporarily or permanently close any account without prior notice under the following circumstances:

• Violation of any clause of these terms and conditions.
• Suspicion of fraud, deception, or illegal activity.
• Registration completed using false information.
• In compliance with directions from legal or regulatory authorities.
• Attempting to cause harm to other users.

8.2 Account Closure by the User

You may voluntarily close your account at any time by contacting the ct999 support team. If any applicable wagering conditions have not been met before account closure, the associated bonus will be forfeited. Any eligible balance will remain withdrawable.

9.1 Limitation of Liability

ct999 bears no liability, or its liability is limited, in the following situations:

• If a game session is interrupted due to loss of internet connection or technical failure.
• If service is disrupted due to issues with the user's own device or network.
• Any loss arising from the user's negligence or intentional error.
• Circumstances beyond our control (force majeure) such as natural disasters, war, or government directives.

9.2 Severability Clause

If any part of these terms and conditions is found to be invalid or unenforceable by a competent court or authority, that part will be considered severed from the terms and conditions, and the remaining terms will remain fully in effect.

9.3 Entire Agreement

These terms and conditions, the privacy policy, and the responsible gaming policy together constitute the entire agreement between ct999 and the user, and supersede all prior oral or written agreements or understandings on this subject.

10.1 Contact Methods

For any questions, complaints, or clarifications regarding these terms and conditions, please contact the ct999 support team. We provide support in both Bengali and English.

• Live Chat: 24 hours a day, 7 days a week.
• Email: [email protected]